Earlier this week, I actually went through both RPG.net and our forums, and counted the number of people who have had binding problems.
The total? 12.
Since then I've talked to both our Sales Manager and our Warehouse 23 Manager. Yes, there have been bad bindings. Out of the thousands that have been sold, less than 50 have been reported as having binding errors.
If the bindings were giving out as fast as some would have you believe, we'd be swamped with angry customers and retailers, and we'd be sueing the pants off the printer. And, most importantly, we'd be admiting it, in public, likely with a Daily Illuminator written by SJ himself.
But they're not. A few people have had some bad luck, and we're doing our best to make it right for them. The vast majority of 4E customers, however, are having no problems.
Paul Chapman
Marketing Director
Steve Jackson Games
paul@sjgames.com